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Published products
Restricted access
Staff sign-in required
Use an assigned Helios employee or administrator account to open this console.
- Orders, fulfillment, and customer records
- Catalog, inventory, and manufacturing quotes
- Roles, permissions, and audit history
Access denied
This account is not assigned a staff role. Contact an administrator if you need access.
Dashboard
Operations overview
Open work across catalog, orders, quotes, and customer accounts.
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Total orders
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Open orders
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Open print quotes
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Users pending review
Quick actions
Common store management tasks.
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Lifetime revenue
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Last 30 days
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Average order
Top products
| Product | Units | Revenue |
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Recent orders
| Order | Customer | Total | Status |
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Catalog
Product catalog
Manage catalog items, pricing, and storefront visibility.
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Total
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Published
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Drafts
| Product | SKU | Price | Type | Status | Visibility | Actions | |
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Fulfillment
Orders
Track fulfillment, update status, and grant entitlements.
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Total
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Open
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Shipped
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Completed
Showing 0 orders
| Order | Customer | Ship to | Total | Items | Status | Date | Actions |
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Manufacturing
3D print quotes
Review uploaded STLs, approve pricing, and track USPS Flat Rate fulfillment.
Click a quote row to review details. Use Download STL in the table or detail panel to retrieve the customer model.
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Total quotes
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Open
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Awaiting payment
| Quote | Customer | File | Job | Total | Status | Payment | Model |
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| Loading print quotes… | |||||||
Manufacturing
CNC RFQs
STEP/STL machining requests with material, quantity, and downloadable files.
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Total RFQs
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Open
| RFQ | Customer | File | Job | Status |
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Inbox
Contact & careers
Website contact messages and beta-tester applications.
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Total
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Open
| ID | From | Type | Subject | Status |
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Accounts
Customers
Approve registrations, manage download access, and create accounts.
Create customer account
Set up a customer account and optionally approve download access immediately.
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Pending review
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Approved
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Total customers
| Name | Type | Status | Download | Registered | Actions | |
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Growth
Marketing hub
Connect social channels, schedule posts, and run storefront promotions from one place.
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Linked channels
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Scheduled posts
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Active promotions
Storefront links
Enabled profiles appear in the site footer and can be referenced in scheduled posts.
Scheduled & automated posting
Compose posts here and queue them for publish. Connect platform API keys in Netlify when ready for fully automated posting.
| Post | Platforms | Status | Schedule | Actions |
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Homepage content
Edit the hero, promo cards, and about teaser shown on the storefront homepage.
Discount codes
Create percentage or fixed discounts scoped to specific products. Codes can optionally appear as storefront promo cards when enabled.
| Promotion | Code | Discount | Window | Status | Actions |
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Inbox
Customer support
Live chat conversations from guests and signed-in customers across the storefront. The assistant can send a first reply; threads marked “Needs you” are waiting for a person.
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Unread
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Open
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Total conversations
Select a conversation to view messages.
Desktop app
Helios Forged logs
Diagnostic bundles customers upload from What’s wrong? in Helios Forged. Support staff with access can open and read the full log here.
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Last 24 hours
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Stored logs
Select an uploaded log to read the full diagnostic bundle.
Desktop app
Helios Forged crash logs
Automatic crash reports uploaded from the desktop app. Reports include stack traces, app version, and the signed-in user when available.
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Last 24 hours
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Stored reports
Select a crash report to view the full stack trace.
Access & ledger
Operations
Inventory, payments, and the employee roles that control who can change them.
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Compliance
Audit log
Review admin and employee actions across orders, inventory, payments, and customer records.
Loading audit log…